Terms and Condition


USING THE EPAYON RECHARGE & BILL PAY FEATURE IN THE EPAYON APP INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS. HENCE, PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING.

By impliedly or expressly accepting the Recharge & Pay Bills T&Cs, you also agree and consent to be bound by all ePayon Policies including the Privacy Policy.

  • General Terms for Recharge & Pay Bills
    • Users may note that ePayon is only a facilitator of payments and is not a party to the payments.
    • ePayon facilitates Recharge and Pay Bills services by allowing you to pay for the Mobile Post-paid, Prepaid Recharge and landline Phone Bill Payment, DTH and Subscription for Streaming Services Payment, Other Utility Payments like Electricity, LPG etc. Credit Card Payment, Insurance Premium Payment, Donate online, Internet broadband and Data card Bill Payment, Municipal Tax & Water Tax payment, School Fees payment, Toll Tax recharge (FasTag), Loan repayment and other services provided by ePayon from time to time which are available on Mobile APP through a) aggregators with whom ePayon has a contract or b) through the Bharat Bill Payment Operating Unit (BBPOU) infrastructure where the Merchant is registered with NPCI for Bill payments.

  • Setting up Recharge & Pay Bills:
    • To make the recharge or bill payments you will have to provide the unique customer identity/ subscription identity number or bill number or registered mobile number, registered telephone number or such other identifier(s) which are required to fetch the payment/subscription due or bill value, subscription plan, due date, outstanding amount due and such other information necessary to enable the payment to your account with the Merchant.
    • You authorize ePayon to access, fetch, share, use, and store the information related to your account with the Merchant for Recharge & Bill Pay Services on an ongoing basis on your behalf for the said purposes.
    • You understand that correctness of information is of utmost importance for fetching the right bill and subscription value and you accordingly confirm to ensure and be responsible for the correctness of the identifier information.
    • You understand that the amount to be paid, recharged or subscription value is an agreement between you and the Merchant and ePayon has no obligation to verify the correctness of the same.
    • You agree to keep your account information genuine, up-to-date and comply with the terms and conditions at all times otherwise ePayon has the right to suspend the account or deny any services.
    • You agree that for providing the Recharge & Bill Pay Services the User identifier data, location/state and/or kyc information / any other personal information would be required to be shared with the Merchant/ biller for tax /GST purposes.
    • You agree and authorize ePayon to communicate with the Merchant, third party service providers, aggregators with your account information for processing the transaction,
    • You also agree that ePayon may set up a reminder facility which you expressly consent to and understand that payment once made to the Merchant for Recharge and Bill Pay is non – refundable.
    • You shall be responsible for any duplicate standing instructions for payment or delayed payments or any penalty/ interest levied by the Merchant on the payments made. It is re-iterated that ePayon only facilitates the payments to the Merchants on your behalf.

  • Charges:
    • There may be charges for access, third party payment or such other data fees from third party payment participants and/ or Billers which you expressly agree and shall not hold ePayon liable for the same.

  • Your Responsibilities: In connection with your use of the ePayon Recharge & Pay Bills, it shall be your responsibility to adhere to the following:
    • You should verify from the transaction history and/or the notifications about the success or failure of the transaction.
    • You shall be responsible for any charges levied by the Merchant/Biller in relation to the Recharge & Pay Bills services that can deducted from your account or that are added to your bill / subscription fees.
    • You shall be responsible for keeping a track of your periodic bills, subscription fee and recharge expiries and or due dates of any utilities/ services or recurring charge services that you have availed and ePayon shall not be responsible for any technical issue related to periodic retrieval of the bills from the Billers or any errors / discrepancies in the Bills.
    • You shall be responsible for scheduling your bill payment and you understand that the payment realization time shall vary from Merchant to Merchant and it is only based on your instructions that we will make the payment. We shall not be responsible for the delays/ reversals or failure of transactions.

  • User Errors:
    • If you erroneously send a payment to the wrong party or wrong biller or double pay or send a payment for the wrong amount (for instance a typographical error at your end) your only recourse will be to contact the Merchant /Party to whom you have sent the payment and ask them to refund the amount. ePayon will not reimburse you or reverse a payment that you have erroneously made.

  • Disclaimers:
    • You agree that all risks arising from online transactions will be borne by You.
    • ePayon and third-party partners make no warranty, express or implied regarding the quality of Services including but not limited to: i) the Services will meet your requirements; II) the Services will be uninterrupted, timely or error free; or III) any products, information or material obtained by You in connection with the services will meet Your requirements.
    • Except as expressly provided herein and to the full extent permitted by law, the Wallet feature is provided “as is”, “as available” and “with all faults”. All such warranties, representations, conditions, undertakings and terms, whether express or implied, are hereby excluded. It is Your responsibility to evaluate the accuracy, completeness and usefulness of the Services and other information provided by ePayon or generally available. We do not authorize anyone to make any warranty on our behalf and You should not rely on any such statement.

  • Other Terms:
    All other terms including terms such as User Registration, Privacy, User Responsibilities, Indemnification, Governing Law, Liability, Intellectual Property, Confidentiality and General Provisions etc. are deemed to be incorporated into these Terms of Use by reference to the General Terms.

Refund policy

  • ePayon offers a Hassle-Free Refund Payment. In the event that you are unsatisfied for any reason, we’ll refund 100% of your added payment.
  • In case of any transaction found or used balance from the requested balance, your request will be canceled.
  • The refund will be credited in your bank account within a maximum of 6 to 7 Working Days after the completion of the refund process.

By using this website and its offered services, you are supposed to have read and agreed to the following terms and conditions:

This website (www.epayon.com) is operated by Webs Techno Pvt. Ltd. throughout the site, the terms “we”, “us” and “our” refer to Webs Techno Pvt. Ltd. Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

User account is available only through registration process once you submit requested information while registering. Before registration we ask whether or not you agree to current Terms of Service. If you don’t agree to our Terms of Service you will not be permitted to use the services.

As user you’re not allowed to run any paid ads on any platform (google, Facebook, etc.) pointing to epayon.com. If any user found with this then it would result in immediate termination of his/her account and a legal action may be taken against the user.

We accept Visa, Mastercard, Rupay and Maestro Debit Cards as mode of payments which are processed through our payment gateway provider PayU India Pvt Ltd. No information pertaining to payment is shared with us as you fill all the payment related information on your bank’s site.

Providers may consider the amount of bill paid as per their discretion. We are not responsible for any type of non-consideration of bill paid from operators end.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Terms of Service and any separate agreements whereby we provide you services is governed by law of India and is subject to Kolkata Jurisdiction only.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.